Hope Fund Savers Program FAQ

Any HCA employee who meets the following requirements:

•is at least 18 years old

•household earns at or less than 200% Federal Poverty Level  Not sure if you qualify? Use this calculator

To participate in the program, sign up on our website (https://hopefundsavers.earn.org/#/register), link your savings account to the platform, provide proof of your household income, and start saving at least $10 a month. The HCA Hope Fund will match the dollar amount you deposit, up to $40 a month, for six months. If you save at least $10 every month for six months, you’ll get a “consistency reward” of $20. When the program is over and you take a quick survey, you will be asked to enter your account number and routing number and your match rewards will be deposited directly to your account.
You will receive rewards for your savings for a period of six months from the time you link your bank account and begin saving. You can continue to access the Savers platform for six months after the program ends, but you will not receive further matching rewards from the Hope Fund.
We hope you do! Once you’ve gotten in the habit of saving each month, it has the potential to do a lot for your financial future. However, The Hope Fund will only match six months’ worth of savings. We’ll give you a boost at the beginning, and the rest is up to you!
What you do with the money you save as a Hope Fund Saver is up to you. We hope you’ll consider hanging on to your savings as a short-term emergency fund, but if you need to use it to address a pressing issue, that’s what it’s there for! The important thing is that you flex your “savings muscle” and get in the habit of putting aside some savings each month.
EARN is a non-profit partner that provides the technology that powers the Hope Fund Savers platform. EARN is in charge of customer support for the payment and technical questions related to Hope Fund Savers, so if you need anything, be sure to contact them at 888.487.EARN. You’ll also be getting monthly emails from EARN about your savings status, so be sure to keep an eye out for them! If you need other assistance with the program, you can reach the Hope Fund directly at CORP.HopeFundSavers@hcahealthcare.com.
You need to have a savings account and online banking access. The Hope Fund Savers program connects to over 9,000 financial institutions. Reach out to support@hcahopefund.zendesk.com if you have any trouble linking your financial institution.
Not a problem— you can open one today! We highly recommend opening a savings account. You must have a bank account with online banking credentials to sign up for the Hope Fund Savers Program.

When opening a bank account, we suggest that you look for an account with no monthly maintenance fees, no minimum balance requirements and conveniently located ATMs or local branches.

We also recommend that the financial institution you choose is either FDIC insured (for banks) or NCUA insured (for credit unions). When you go to open a bank account (or open it online) be sure to bring your social security card or individual tax identification card.

Once you have set up online banking, you can link your bank account to the

Hope Fund Savers Program. If you need assistance with this process, please contact the support desk at support@hcahopefund.zendesk.com.

You can withdraw funds at any point during the six month savings period, but you will only receive a match from the Hope Fund if your account balance has grown each month by at least $10 over the previous month. For instance, if you take $10 out of your account, you’ll need to deposit $20 by the end of your savings month to receive a match.
Your “savings month” is calculated by the Hope Fund Savers platform as 30 days after you’ve linked your savings account and begun saving. You’ll get an email from EARN each month reminding you to make your deposit at the end of each month if you’ve not already met your savings goal.  If you are not receiving these emails, please let us know at CORP.HopeFundSavers@HCAHealthcare.com
Six months after you began saving, you’ll receive an email from EARN congratulating you on your progress and asking you to take an exit survey. You have 60 days to take the exit survey and provide your account number and routing number so that we can deposit your rewards directly into your account. You should expect to see your rewards in your account within 7-14 days of sharing your direct deposit information.